A person approves what matters.
Pat drafts; designated humans review and approve customer-facing messages before they send. Approval requirements loosen only with a track record, never by default.

Pat is Patalign's AI assistant. It helps with questions, reminders, and reports. Here is exactly how we keep it in bounds — these are system controls, not policies.
Pat drafts; designated humans review and approve customer-facing messages before they send. Approval requirements loosen only with a track record, never by default.
Every Pat action is recorded in an audit log — what ran, what it read, what it produced, and who approved it.
Every Pat run has hard cost and step limits. Runaway behavior stops itself.
A designated owner can pause any Pat function immediately, platform-wide. Owner on file: C. Garrett.
Every Pat-drafted message is labeled as AI-drafted and human-reviewed. Pat never poses as a person.
Pat only sees the minimum data needed for the task at hand, and client assessment answers are never used to train third-party AI models.
Pat runs on specific, tested AI model versions. Upgrades happen only after our regression checks pass — never silently.
Detect, pause, notify affected customers, fix, and record the post-mortem in the audit log.
Our approach is aligned with the NIST AI Risk Management Framework. The math behind every number Pat cites is public on our Methodology page.