PAT billing policy draft.

This draft explains how billing should behave when provider configuration is present and how the UI must stay honest when it is absent.

Last updated: April 28, 2026Trust center

Provider-backed checkout

When billing is configured, checkout and customer portal sessions are created through the payment provider. Entitlements derive from reconciled provider subscription state, not client-supplied plan parameters.

Scaffold mode

When billing is disabled or required environment variables are missing, PAT must say that payment is scaffold-only and no live charge will be created.

Subscription states

Membership access is reconciled from provider statuses such as active, trialing, past_due, canceled, incomplete, unpaid, and payment action required.

Refunds and cancellation

Refund and cancellation procedures remain a policy draft until commercial terms are finalized. Provider records remain the source of truth for billing status.