PAT billing policy.
How PAT billing behaves when a payment provider is configured, and how the UI stays honest when it isn't.
Provider-backed checkout
When billing is configured, checkout and customer portal sessions are created through the payment provider. Entitlements derive from reconciled provider subscription state, not client-supplied plan parameters.
No-charge mode
When billing is disabled or required environment variables are missing, PAT must say that payment is no-charge only and no live charge will be created.
Subscription states
Membership access is reconciled from provider statuses such as active, trialing, past_due, canceled, incomplete, unpaid, and payment action required.
Refunds and cancellation
Refund and cancellation procedures remain a policy draft until commercial terms are finalized. Provider records remain the source of truth for billing status.
Entity
Billing is operated by Patalign LLC, registered office 202 N Cedar Ave Ste 1, Owatonna, MN 55060. Billing questions go to cam@patalignhq.com.