How to contact PAT support during launch review.

Support expectations are intentionally scoped for local review and early launch. Always-on public support is not claimed here.

Last updated: April 28, 2026Trust center

What to include

For product issues, include your role path, the page URL, the assessment or product you were using, and the release ID shown in the footer or release transparency page.

Local review support

If you are reviewing locally, report whether you used vendor, firm, consultant, or admin review access and include any validation command that failed.

Billing support

For billing issues, include the plan path and whether the page showed provider checkout or scaffold/no-live-charge mode. Do not send card numbers or raw payment credentials through support messages.